Case Examples

We have over the years delivered solutions for leaders and key staff around the globe. Most of what we deliver i tailor-made but we do of course also have standardized off-the-shelf solutions.

Our computer, board or app Business Simulations are adapted to the specific customer challenge to be as realistic and interesting as possible.

One example of this is our use of "Extra Ordinary Actions". A really unique feature used for more advanced seminars. It allows the participants to come up with ideas/solutions that are really "out of the box". It requires negotiations with the facilitators and can result in changing core parameters in the simulation.

"The Core" - Strategy Execution

Customer:
A major player in the Chemical Industry with approx 65.000 employees.
Challenge:
Develop the ability to Execute the new strategy with a Positive Leadership attitude.
Target group:
Approx 75 middle managers from three global regions, mainly from the sales organization but we also had people from R&D attending
Solution:
A pre-learn + 3 + 2 + 1 day follow up app, computer and board solution

"The Core" is a good example of support in the strategy execution process.
Our customer, a global unit within a large multinational corporation, was to introduce a new strategy that required rather dramatic changes in the organization and in the way they approached their customers. The strategy was defined to match some very tough goals from Corporate level.

The program consisted of several modules, one focused on the What issues and the other one on the How issues. Actions!! Internally there was quite a bit of criticism about the new strategy. The strategy had to cover not only what the business unit should sell but also how they should operate in the future. An important part of the new way of working meant that decisions were pushed down the organization, closer to the customer. This meant that management wanted the different layers of managers, not least front line managers, to appreciate more direct responsibility.
Developing new profitable and customer focused solution was essential and therefore the co-operation between Sales and R&D was highlighted.



"Talent To The Top" Development Center

Customer:
An Asian based hotel chain with approx 8.000 employees.
Challenge:
Prepare identified talents for new challenges
Target group:
Approx 60 people were selected from different regions and functions
Solution:
A 3 + 1 day seminar computer and scenario analysis solution with a unique 3 way observation and feedback design


"Talent To The Top" – was a Development Center created to handle the increasing need for good leaders in this fast growing company. The 3 day program put the participants through business, team and leadership dilemmas. We observed and filmed the teams which allowed for consultants and the particpants themselves to give and receive feedback. Less guesswork more actual experience. Between module 1 and 2 the participants had to perform a number of actions and their behaviour was put to the test. Feedback was a key word during the whole program - both taking and giving feedback was regarded as a fundamental competence.

"HR Business Partner For Real" Support and Consulting

Customer:
A global player in the furniture retail industry with approx 100.000 employees.
Challenge:
Involve HR staff more directly in both operations and strategy development.
Target group:
Approx 90 HR Business Partners Globally incl senior level partners
Solution:
A 3 + 2 day seminar computer and board based combination

"HR Business Partner for Real" was a unique effort where we supported the whole HR organization in their efforts to go from "traditional" HR support responsibilities to being an active partner in the overall business process. It meant bringing several functions to the table to re-learn how to best run a company. It was a two module set-up with Business Acumen as step one and Changing Behaviours as step two. It turned out to be a solution that spent a lot of time working on Trust not least among the HR people themselves. Their confidence and esteem was quite low and had to be improved. The feedback sessions were crucial and served as good lessons for developing the appraisals procedures as part of their action plans.

"You Can" Creativity and Innovation focus

Customer:
A European car manufacturer.
Challenge:
Improve overall Profitability with focus on boosting overall creativity
Target group:
Approx 100 middle managers from different functions globally
Solution:
A 1+ 3 + 1 day seminar computer based solution

"You Can" was an absolute necessity with this customer. As with most organizations they faced customer demands not least communicated by their own sales teams. We worked with functionally mixed groups in this B2C company. Step one (split in two meetings) was to encourage the understanding that everyone can contribute and that creativity can and should be supported at all levels. Step two focused more on leading creative process both from line and project manager perspectives. We used a business sim in step one and case studies in step two.

"Salesmanship" Advanced Sales Training

Challenge:
How do we Improve overall Profitability?
Target group:
Approx 400 sales representatives globally
Solution:
A 3 + 1 day seminar computer based solution
As with all our learning initiatives there is a pre-learning module. In this case a business challenge.

Selling without the use of expensive discounts. Identifying the qualifiers, disqualifiers and positive differentiators. Understanding the uses of stakeholder analysis methods. Salesmanship is a program where we put emphasis on the sales side of the organisation but that does in fact concern everyone in the company.
There were three ingredients at the core of this effort: Profitability, Sales Efficiency and Customer Centricity.
In order to get everyone to understand the idea we created a solution that turned the roles around and put the sales reps in the shoes of the customers. Facing the challenges many of their customers do was a real eye opener. Add to that the "normal" Business Acumen learnings that is a the core of our training and the challenge was clearly understood and appreciated. Many good ideas were generated and the overall level of commitment improved a lot.